Reviews

What customers say, four stars included.

Six of four hundred and two, one for each kind of repair. Collected independently a week after the visit.

An engineer kneeling in a kitchen replacing the drain pump at the bottom of a washing machine

Six of four hundred and two.

4.8402 reviews
Washing machine

Dai talked me through cleaning the filter on the phone first. It was not that, so he came the next morning, replaced the pump in forty minutes and the price was what he said it would be.

Karen J.Gurnos, Merthyr
Fridge freezer

Fridge warm, freezer fine, a week before Christmas. Ffion came the same afternoon, found the fan had died and had it running before tea. Saved a lot of food.

Mr and Mrs B.Troedyrhiw
Landlord contract

Six houses on contract. Tenants ring Spin Cycle, not me, I get an email report and a parts invoice, and the yearly check found two perished washer hoses before they burst.

A local landlordAberdare and Merthyr
Oven

Fan oven not heating. New element fitted, door seal checked and the inside of the oven left cleaner than they found it. Fixed price, no surprises.

Rhian E.Dowlais
Tumble dryer

They were honest that my dryer was only blocked and showed me the condenser I never knew to clean. Four stars because I waited three days in a busy week, but they rang to say why.

Gareth W.Treharris
Dishwasher

Integrated dishwasher not draining. Slid out, new pump, back in and the door spring adjusted while they were there. Neat, quick and polite.

Leanne P.Aberfan

Customers are invited to review us on an independent platform a week after the repair. We do not choose which appear and we answer every one.

Book a repair, or ask first.

Ring and describe the fault: if it is something you can fix yourself, we will talk you through it for nothing. If not, the call-out is £59 and it is included in the fixed repair price when you go ahead.