Legal

Privacy policy.

What we collect, why, how long we keep it and how to ask us about it.

What we collect

When you use the form we collect your name, phone number, email address and postcode, what you are interested in, which day suits you, a date if you give one, and anything you write. The form also records the time it was sent and your IP address, used only to block automated submissions.

Members give us contact details, an emergency contact and any medical information they choose to tell us. For juniors, we hold a parent's or carer's details, an emergency contact, and any medical or support needs you tell us about.

Why we use it

  • To answer you, and to run your membership, teams and sessions (our contract with you).
  • To keep children safe and to act in an emergency (legal obligation, vital interests and, for medical information, your explicit consent).
  • To keep accounting records (a legal obligation).

Children and photographs

We do not publish names or close-up photographs of children. Group photographs of juniors are used only with a parent's written consent. Scores of junior matches are not published here. Our welfare officer can be contacted directly on any matter.

How long we keep it

Enquiries that do not lead to membership are deleted after six months. Membership records are kept for two years after you leave, and accounting records for six years. Safeguarding records are kept for as long as the law and national guidance require.

Your rights

You can ask for a copy of what we hold, ask us to correct or delete it, object to our using it or withdraw consent. Email play@valley-vipers-netball.co.uk. We answer within a month. You can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This website sets a session cookie only when you send the form, to limit repeat submissions. The team finder, position finder and fixtures are worked out on the server and store nothing. There are no analytics or advertising cookies. The map on the find-us page is loaded from Google, which may set its own cookies.