Services
Whether it is one laptop on the counter or forty people on a plan, it starts with the same desk and the same people. Every service has a price on this site, and every job ends with a written note of what we found and did.
01
A monthly plan for offices, shops, surgeries and trades of three to fifty people: a helpdesk that answers, patching and antivirus on every machine, Microsoft 365 looked after, on-site visits when remote will not do, and a monthly report of what we did.
From £22 a user a month on Essentials, £34 on Business, £46 on Business Plus, billed for at least three users, excluding VAT.
02
Laptop and desktop repairs at the counter on Castle Street: screens, keyboards, batteries, charging ports, slow machines, viruses and failed drives, with a £25 diagnosis waived if you go ahead and a fixed labour price for the common jobs.
Diagnosis £25, waived if the repair goes ahead.
03
Microsoft 365 set up properly or moved from old email: your domain, mailboxes, shared calendars, Teams and OneDrive, with multi-factor sign-in on every account and the settings that stop most email takeovers. Licences passed through at what we pay.
Moving a small office of up to ten mailboxes to Microsoft 365 from £45 a mailbox.
04
Backups that are checked every morning and restored for real once a quarter, and Cyber Essentials, the government-backed certificate many contracts and insurers now ask for: we get you ready, fix what fails, and submit it with you.
Microsoft 365 backup £4 a user a month, included on Business Plus.
05
Wi-Fi that works in every room, a firewall that is patched, cabling that is labelled and a comms cupboard you can open without fear: surveys, access points, routers, switches and guest networks for offices, shops, surgeries and pubs.
A Wi-Fi survey £120, credited against the install.
06
New laptops and desktops chosen for the job, set up with your accounts, printers and software, files moved from the old machine, and the old one wiped to a standard and recycled or handed back. Business-grade machines, not the cheapest in the shop.
Setup with files moved from the old machine £49.
Starting a plan
Rhys comes in for an hour, looks at what you have, and asks what goes wrong. You get a one-page note whether or not you sign up.
The per-user price from the picker, any one-off work listed separately, and the date we would start. No setup fee up to ten users.
The agent on every machine, passwords into a vault, multi-factor sign-in switched on, backups checked and the setup written down.
A report of every ticket, patch and backup, the renewals coming up, and anything we think you should change, in plain words.
A person answers 01685 496 0880 from eight till six on weekdays. For a repair, bring the machine to the counter on Castle Street; for a plan, book a free IT review and Rhys will come and look at what you have.
