Secured the same night: £140 for the first hour and making safe, then parts at the prices on this website
Burglary repairs and securing
After a break-in: the door or frame made secure that night, a new lock so the house is yours again, the frame repaired, the window boarded until the glazier, and a crime number and an invoice your insurer accepts. Then a walk round with you to find the next weak point before someone else does.
Nobody wants to ring a locksmith at two in the morning with a kicked-in door and the police just gone, and that is exactly when we are most use. The first hour makes the house secure: the door shut and locked, a temporary or permanent lock, the frame screwed back or a London bar fitted, a window boarded. The rest can wait for daylight, and we come back for it at the day rate.
A kicked door usually fails at the frame, not the lock: the keep tears out of the timber. We repair the frame with a steel strike box and long screws into the stud, or fit a London bar or Birmingham bar along the frame, and replace the lock at the published price. A uPVC door that has been snapped gets a 3-star anti-snap cylinder and, if the mechanism was forced, a new one. We write down what was done, with the lock grades, for the insurance claim, and give you our crime-reference form to send with it.
The next day, if you want it, one of us walks round the house with you: the back door everyone forgets, the patio doors, the window on the flat roof, the side gate. Most break-ins in Newport are through the back, in the day, with no tools. The fixes are usually cheap and we price them on the spot; nothing is pushed.
What is included
- Same-night attendance, day or night, within the hour
- The house made secure before we leave
- Frame repairs, strike boxes, London and Birmingham bars
- Boarding until the glazier, from £60
- A written report with lock grades for the insurer
- A security walk-round afterwards, no obligation
What it costs
£140 for the first hour including the call-out at any time of day or night, making the house secure and a written report for the insurer; parts at the published prices; boarding a window from £60. Including VAT and the call-out within ten miles of the shop. The prices page has every job by day and by night; the lock guide explains the grades your insurer asks for.
Questions about burglary repairs
Will my insurer pay for this?
Usually, under the buildings or contents cover for making the property secure after a crime; most policies also cover lock replacement if keys were stolen. We give you an itemised invoice with the lock grades and a report. Ring them first if you can; if you cannot, ring us and sort it in the morning.
Do you do the glass too?
We board; a glazier we trust in Newport reglazes, usually within two days, and we can book them for you.
Locked out? Ring. Anything else, book a slot.
The emergency line is answered by one of us, 24 hours a day, and a lockout is a fixed price on the phone before anyone leaves the van. For a lock change, a uPVC repair, a car key or a safe, the booking form takes two minutes and we reply within the working day with a two-hour slot.