Commercial cleaning for offices, clinics, schools and hospitality across Cardiff, the Vale and Newport since 2012. Every contract has a written specification, a named supervisor, shifts timed by an app, and a monthly audit with a score and photographs you can read. Rates on the website.
Sectors
01
Daily and periodic office cleaning across Cardiff Bay, the city centre and the business parks: desks, floors, washrooms, kitchens, meeting rooms and reception, cleaned before or after your hours by a team that is on your site every day, with a specification, a supervisor and a monthly audit. From £18.50 an operative hour.
£18.
02
Cleaning for dental and GP surgeries, veterinary practices, physiotherapy and private clinics to the National Standards of Healthcare Cleanliness: colour-coded equipment, clinical and non-clinical areas separated, audited against the standard, with the records your CQC or HIW inspection asks for. From £21 an operative hour.
£21 an operative hour, two-hour minimum.
03
Daily cleaning for primary schools, nurseries and colleges after the last pupil leaves, deep cleans in every holiday, operatives who are enhanced DBS checked and safeguarding trained, and a specification that covers classrooms, halls, toilets, kitchens and the sensory room. From £18.50 an operative hour, term-time contracts.
£18.
04
Overnight and early-morning cleaning for restaurants, hotels, bars, gyms and venues across the Bay and the city centre: commercial kitchen deep cleans to food-hygiene standard, front-of-house resets before service, hotel public areas, changing rooms and studios. From £21 an operative hour, kitchens at the specialist rate.
£21 an operative hour periodic, £18.
05
The work that is not daily: carpets and upholstery machine-cleaned, hard floors stripped, sealed and buffed, high-level dusting and lighting, internal glass and partitions, builders' and dilapidation cleans, and the one-off deep clean before a new tenant or an inspection. £26 an operative hour, or priced by the square metre.
£26 an operative hour, four-hour minimum.
06
Washrooms cleaned and sanitised every visit to the specification, soap, paper and bin liners restocked from our stores or yours, sanitary and nappy bins serviced through our licensed partner, a mid-day check on busy sites, and the consumables itemised on the invoice at cost plus six per cent. Included in every contract.
Included in every daily and periodic contract.
Estimate builder
How we work
Operatives sign in and out on site with an app, and the timesheet is attached to the invoice. A two-hour clean is two hours in the building.
Sickness and holiday are covered from our own staff who have already been inducted on your site. You are told who is coming, and the specification does not change.
The contract price, plus any periodic work you signed off by name. Monthly invoice with the timesheets and the audit attached. Thirty-day terms.
Every site has a named supervisor with a mobile that is answered. A missed bin or a spill is a message, not a ticket in a queue.
The audit
Unannounced to the operatives, with a tablet, against the specification: every area scored pass or fail with a photograph, a percentage for the site, and anything under 85 fixed within five working days and photographed again. The report lands in your inbox the same day, and twelve months of scores go on one chart at the contract review.
Audits and downloads
AuditThe supervisor
Once a month, unannounced to the operatives, the site supervisor walks every area in the specification with a tablet, scoring each line pass or fail with a photograph. It takes an hour on a 1,000 square metre site.
AuditThe supervisor
Each area gets a percentage and the site gets one overall. The pass mark is 85. Last quarter the average across 64 sites was 92, the lowest 81, and that site had a second audit a fortnight later at 90.
AuditThe operatives
Anything that fails is listed with a photograph and a date. The operatives fix it within five working days and the supervisor photographs it again. The two photographs sit side by side on the next report.
Clients
Three floors, five nights a week, four years. The audit report is the thing: I forward it to the partners unedited every month. When a score dipped to 83 the supervisor had rung me before I had opened the email, and it was 94 the next month.
HIW inspected us in March. We handed over the CCC specification, the schedules, the training records and six months of audits as our cleaning evidence, and the inspector said it was the best pack she had seen from a practice our size.
Term-time contract with the holiday deep cleans itemised, which is exactly how a school budget works. DBS numbers on the single central record before anyone started. The hall floor after the summer reseal was the first thing the head mentioned in September.
Areas
The base is at Ocean Park, with twenty-two sites within a mile of it. Three vans and a supervisor in Barry cover the business parks and the Vale; Newport is daily contracts of two floors or more. We stop at forty minutes from the Bay because travel would come out of the hours.
A free site survey with Bethan or Gareth, usually an hour. We walk the building, note the areas, the floors, the washrooms and the awkward bits, and write a specification with the hours and the price within three working days. You sign it, we induct the team on your site, and the first audit is a month after the start date.
Daily contract cleaning is £18.50 an operative hour, periodic £21, specialist £26, all excluding VAT, with a two-hour minimum visit. Supervision, the audit, key holding and the survey are in the daily rate. The estimate builder on the rates page turns your floor area and washrooms into hours and a monthly figure.
Directly employed operatives, never agency, all enhanced DBS checked, inducted on your building and trained to BICSc standards, with a named supervisor who is on site at least weekly. The same team every visit; cover for sickness and holiday comes from staff already inducted on your site.
Operatives sign in and out on site with an app that timestamps the visit, and the timesheet is attached to the monthly invoice. The supervisor audits the site every month against the specification and you get the score, the report and the photographs the same day. Under 85 per cent is fixed within five working days.
Yes. Insurance certificates, accreditations, method statements, risk assessments, COSHH sheets, policies and a sample audit report are on the downloads page as PDFs. If your tender needs something that is not there, the office turns it round within two working days.
An hour on site with Bethan or Gareth: we walk the building, note the areas, the floors and the washrooms, and send a written specification with the hours and the price within three working days. Ring, email, or use the form.
