Fault finding and emergencies

A tripping RCD is the commonest call we get and the one most often "fixed" by someone replacing the RCD. It trips because something is leaking current; we find the something.

We test rather than guess: insulation resistance on each circuit, earth leakage, loose connections, damaged cables, water in outside sockets, failed appliances. The usual suspects are an outdoor socket, an immersion heater, a cooker element or a damaged cable from a picture hook; the test tells us which in minutes.

Emergencies, meaning no power at all, a burning smell, sparking or a shock from anything, are same day, and out of hours we answer the phone. If the supply fuse has blown or the meter is at fault, we tell you who to ring and stay until it is safe.

What is included

• Fault found with test equipment, not guesswork
• Fixed on the first visit where parts allow
• Same-day attendance for loss of power or burning smells
• 24-hour phone for genuine emergencies
• Written note of what was found and done
• Minor works certificate where applicable

What it costs

Call-out £85 including the first hour in office hours, £140 out of hours. Most faults are found and fixed within the first hour; anything more is quoted before we continue. All prices include VAT. See the full price list.