1.2% including VAT, nothing up front, no tie-in beyond eight weeks
Selling your home
A sale run by one person from the valuation to the keys: professional photographs and a floor plan included, Rightmove, Zoopla and OnTheMarket, accompanied viewings seven days a week, offers qualified before they reach you, and the chain chased weekly until it completes.

The difference between agents is rarely the portals, which are the same for everyone, and nearly always the person: whether they turn up to the viewings, whether they tell you what the viewers said, and whether they are still ringing the solicitors in week nine. Here that person is the one who valued the house.
The valuation comes with the comparable sales for the last year within half a mile, a figure we think it will sell for and a figure to list at, and our reasoning. If you instruct us, the photographer comes within a week (included, with a floor plan and a drone shot where the garden earns it), the listing goes to Rightmove, Zoopla and OnTheMarket on the day you approve it, and the first viewings are usually that weekend. Every viewing is accompanied by Ffion, Mark or Josh, and the feedback is with you within a day.
Offers are qualified before you hear about them: proof of funds, the mortgage agreement in principle, whether they have a house to sell and where it is. Once a sale is agreed we send the memorandum the same day and then ring both solicitors, the surveyor and the lender every week until exchange, telling you each Friday where it is. Our fee is 1.2% including VAT, paid out of the completion money; there is nothing to pay if it does not sell, and no charge for leaving after the eight-week sole agency period.
What is included
- A valuation with the comparables, in writing
- Professional photographs, floor plan and drone where it helps
- Rightmove, Zoopla, OnTheMarket and our own list of buyers
- Accompanied viewings seven days a week, feedback within a day
- Offers qualified for funds and chain before you see them
- Weekly chasing of solicitors, surveyor and lender to completion
What it costs
1.2% of the sale price including VAT, minimum £2,400, paid on completion. No marketing fee, no withdrawal fee, eight-week sole agency then rolling with two weeks' notice. The landlords page has every lettings fee side by side and what each certificate costs; the sales fee is 1.2% including VAT, paid on completion, nothing up front.
Questions about selling
What is the fee if I use more than one agent?
Multi-agency is 1.8% including VAT, paid to whichever agent sells it. We will say honestly whether a second agent is likely to help, which in Penarth it usually is not.
Do I need an EPC?
Yes, before marketing. If you do not have one in date we arrange it for £75, which is what the assessor charges us.
Book a free valuation. Two figures, the evidence, no pitch.
Ffion or Mark at your home within 48 hours, sales or lettings, free and without obligation. You get what we think it will achieve, what to list it at, the comparables for the last year, and a written valuation by email that evening. Or ring the office, 9 to 6.