First visit

Your first visit.

Tell us what is on your mind and anything medical. We will tell you who you would see, what would happen, how long the cooling-off period is, and the reasons we would say no. It is a guide, and it is not medical advice.

A nurse and a client seated facing each other in a quiet room, talking

Two questions

What is on your mind?

This is not stored. It is only in the web address, and is forgotten when you leave.

An example

Everyone starts the same way.

Choose what is on your mind, and you will see who you would meet, the steps, how long you would wait, and the reasons we would stop. Whatever you pick, the first appointment is a conversation in a quiet room, with no treatment at the end of it.

The cooling-off period runs from two days for a skin patch test to fourteen days for dermal fillers.

A quiet waiting room with a greige sofa, a marble fireplace and a jug of water

What to bring.

Photo ID, a list of your medicines, and whatever you know about anything you have had done before: what, where and when. If you have the sticker from a filler box, bring it. If someone is coming with you, they are welcome to sit in, or to wait with the water and the newspapers.

There is nothing to prepare, and no need to come without make-up unless you would like Anjali to look at your skin. In that case, we have cleanser.

Start with a conversation.

Forty-five minutes in a quiet room. Nothing is done on the day, and you can leave having decided against everything.