Café, sole trader, seven years of January panic. On the £45 package the return took me twenty minutes in April because the app had the receipts already. Tom rang in July to say what the payment on account would be, which nobody had done before, and the money was there.
Reviews
What clients say.
Six reviews, one for each thing we do, including the four-star one. Collected by an independent platform after each year end; we do not choose which appear, and every one is from a client on a package.
Collected by a third-party review platform. Names shortened at the clients' request.
Joinery company, two directors. Switched in 2023 and Nia found the previous accountant had never claimed the employment allowance; she got three years back. The spring note on salary and dividends is one page and we actually read it. £125 a month, nothing extra, ever.
Four rental flats and a part-time job. Nia did the sums on moving them into a company, showed me it would cost more than it saved, and told me not to. That is not what the firm that was selling me the company said. MTD quarters set up and filed; I do fifteen minutes a week.
Salon with six staff. Payroll at £6 a head, pension done, payslips in the portal, and when a stylist went on maternity Wendy had the statutory pay worked out and reclaimed before I had finished worrying about it. The monthly bookkeeping summary is the first time I have known what the place actually makes.
Electrical contractor, VAT and CIS. All filed on time, reverse charge sorted, and the HMRC check in 2024 was handled entirely by Tom. Four stars because the portal's approval email went to junk twice and I nearly missed a VAT approval; they fixed the sender and now text as well.
Freelance designer with a limited company and no idea. Nia set up the company, the software and the directors' payroll in a week, and the year-end meeting was the first conversation about my business where someone had the figures. I had been paying hourly for less at the last place.
About the four stars
The approval emails went to junk. Now the portal texts as well.
Owen's VAT return sat waiting for his one-click approval while the portal's emails went to his junk folder twice in a row; he caught it with two days to spare. The portal's sender address was changed to one that mail providers trust, every approval request now also goes by text, and Wendy rings at three weeks if nothing has come back, which is the rule for every deadline now. Owen was right, and the fix was cheap.
On a package with us? Tell the next business.
Reviews are collected by an independent platform after each year end, and we never pick which appear. Good or not, they stay up, and we answer every one.