Clearly WindowsWindow cleaning · Llandaff, CardiffLlandaff

The team

Eight of us, four vans.

Rhys, Lowri and six cleaners, all employed, none hired by the day, two to a van, with a photo ID card on every polo shirt and the same pair on your street for years. The cleaner who did your neighbour last month is the one who does you next.

Rhys Howell, a Welsh man in his mid-forties with a shaved head and a friendly weathered face, in a sky-blue polo shirt, arms folded beside a white van on a residential street

Rhys Howell

Owner. The Llandaff and Whitchurch rounds, the commercial mornings and the quotes

Started with a ladder and a bucket on the streets round Llandaff Cathedral in 2011 after ten years as a postman on the same streets, which is why he knows every side gate in CF5. Bought the first pure-water van in 2013 and has not been up a ladder for a window since. Rhys still cleans the Llandaff and Whitchurch rounds himself, does the shop parade on Thursday mornings, answers the phone from the van, and built the rounds calendar on this website because he was tired of being asked which day.

Lowri Bevan, a woman in her early thirties with blonde hair in a ponytail, in a sky-blue polo shirt holding a water-fed pole upright in front of a hedge and a bay window

Lowri Bevan

Rounds manager and cleaner. The northern rounds, the conservatory roofs, the rota and the texts

Joined in 2017 from a cleaning firm in Barry, took over the Rhiwbina, Llanishen and Thornhill rounds in 2019 and runs the rota, the van calendar and the evening texts for all four vans. Lowri does the conservatory roofs and the solar panels, because she has the patience for the long pole, and keeps the list of every customer's gate, dog and preferred payment. If you text a photograph of a smear, it is Lowri who replies, usually within the hour.

  • 2,300+houses on the four-week rounds
  • 20postcode sectors, each with its own day
  • 4vans with pure-water tanks
  • 4.9average rating

The cleaners

Six on the vans, and how they work.

Employed, with a pension

Every cleaner is on the payroll with holiday, a pension and sick pay, which is why Dan has been on the Canton round for eight years and Aled on Rhiwbina for six. A cleaner hired by the day does not know which gate sticks.

Insured and identified

£2 million public liability, a photo ID card with a phone number you can ring to check, DBS checks for the school and surgery contracts, and a working-at-height course for the two who use the ladder for solar panels.

The same pair, the same order

Two to a van, the same two on the same sector, the same streets in the same order, so your clean is at about the same time every four weeks. If someone is off, Rhys covers, and you are told who is coming.

Trained on the pole

A month with Lowri before anyone goes out alone: the pole, the brush, the rinse, the frames, the meter in the morning and the text in the evening. Most of what goes wrong in window cleaning is rushing the rinse, and we do not.

A cleaner in a sky-blue polo shirt washing white uPVC fascias and soffits with a brush on a pole, grime washing off to bright white, a ladder footed on the drive

The vans

Four vans, four hundred litres each, metered every morning.

Each van carries a four-hundred-litre tank filled overnight through the resin filter in the yard off Bridge Road, a reel of hose, two carbon poles to twelve metres, the gutter vacuum and the camera. The meter is read every morning before the van leaves and the reading is on the day sheet; if it is above five parts per million the resin is changed before anyone cleans a window. The vans are white with a blue stripe, and you will know them.

Where we are and where we go

Your street has a day. Your house has a price.

The rounds page gives the day and the next date for your postcode; the prices page turns a window count into the figure. Send the form or a text and Lowri replies the same working day, and your first clean goes on the next round through your street.

Get a priceWhich day is my street?