Reviews

What people say.

Six reviews, one for each thing we do, including the four-star one. Collected by an independent platform after the visit; we do not choose which appear, and we answer every one.

4.91,043 reviews

Collected by a third-party review platform. Surnames left off at the reviewers\' request.

Domestic round

Tuesday of week one, every four weeks, for six years. Rhys texts the night before, I leave the side gate, and I pay on the app. Twelve windows, twenty pounds, and the frames are whiter than the day we moved in. The rounds page told me the next date before I had rung.

AnwenFairwater Road, Llandaff
Conservatory roof

Our conservatory roof had a lawn on it. Lowri did it from the garden with the long pole in an hour, came back three weeks later for the lichen without being asked and without charging, and cleared the box gutter that had been dripping into the kitchen. Ninety-five pounds.

DevHeol Isaf, Radyr
Gutters and fascias

Gutters vacuumed and the fascias washed on the same morning: I was sent photographs of a gutter full of moss and then the same gutter empty, and the house looked like it had been painted. No ladder touched the plastic. £190 all in.

SianPantbach Road, Rhiwbina
Shopfront

Done every Thursday at ten to seven before I have the chairs out, the door and the fanlight and the brass, and a card signed on the counter. Fifteen pounds a week, one invoice a month. The whole parade uses them.

Marco, café ownerLlandaff High Street
Solar panels

Sixteen panels for £64 and the inverter reads eight per cent up the following week, which is what they said it would. Four stars because the first date got moved to the following Saturday for wind, which I understand, but the text came at eight that morning rather than the night before. Would use them again.

GethinHeol Hir, Llanishen
End of tenancy

End of tenancy on a Wednesday afternoon two days before checkout: inside and out, the tracks on the balcony door, a photograph of every window emailed to me and the agent. Sixty pounds and the deposit came back in full. The clerk commented on the windows.

PriyaCowbridge Road East, Canton

About the four stars

The wind text came at eight in the morning. It now comes the night before, from the forecast.

Gethin\'s solar clean was moved a week for a 40 mph forecast, which was the right call for the cleaner on a ladder, but he found out at eight that morning when he had taken the day off. The forecast was known the evening before, so the rule is now Lowri\'s: any weather decision for the next day is made at six the night before, from the Met Office hour-by-hour, and texted then. If the forecast is wrong and the morning is calm, we come anyway.

A row of solar panels on a pitched roof being washed with a water-fed pole from a ladder, the washed panels gleaming under a blue sky

On the round? Tell the next street.

Reviews are collected by an independent platform after the visit, and we never pick which appear. Good or not, they stay up, and we answer every one.