What people say.

Megan grew our dahlias. Actual rows of them, in our colours, in her garden, for a September wedding in a barn at Llancarfan. The quote was by the piece and we took the pew ends off and kept the arch, exactly as she suggested. One wedding a day means she was there herself, at ten, with the bouquet.

Fortnightly subscription for my wife for three years now, £32 a time, on a Thursday, in water, something different every fortnight because it follows the seasons. When we went to Spain for a month one email paused it. I have never once had to remember to order flowers, which is the point.

Dad's funeral. I rang at nine in the morning not knowing what a sheaf was, and Owen asked me three gentle questions, said a price, and the spray was at the funeral director's the next morning in Dad's garden colours with a photo sent to me the night before. Nobody tried to sell me anything.

Weekly flowers on the reception desk and the restaurant tables every Monday for six years. Seasonal, never the same lilies, the old vase taken away, an invoice once a month. Guests photograph the desk. We tried a cheaper contract florist for three months once and came back.

Beautiful bouquet for my mum's seventieth, and the seasonal chart on the website meant I knew peonies were out and ranunculus were in before I rang. Four stars because the Penarth cut-off is noon not one and I missed it by ten minutes; they delivered next morning and were lovely about it, but I would have liked the noon cut-off in bigger type.

Private hand-tied workshop for eight of us on a Friday night with fizz. Lily taught the spiral so well that my bouquet stood up on its own, which has never happened. £300 for six and £45 each after; we took home eight bouquets and the hen cried. Best thing we did all weekend.