The practice
Each has its own page: how to book, who you will see, how long it takes and what to do when we are closed. Everything is free on the NHS unless the page says otherwise.
01
How to get an appointment: same-day help from 8am for things that cannot wait, routine appointments up to four weeks ahead, phone and video consultations, and home visits for people who cannot come in. Who you will see, how long it takes, and what to do out of hours.
Same-day slots released 8am by phone or online.
02
Most of what happens at the surgery happens in the nurses' rooms: blood tests, blood pressure checks, dressings and stitches out, cervical screening, travel and childhood vaccinations, ear care, contraception and the annual reviews for long-term conditions. Bookable directly, no GP needed.
Book directly with reception or online; no GP appointment needed first.
03
Order a repeat prescription online through the NHS Wales App, by the prescription line between 10am and 4pm, or by putting the slip in the box at reception. It is ready for your chosen pharmacy within two working days. Medication reviews with the practice pharmacist.
Two working days from ordering to the pharmacy.
04
The baby clinic with the health visitors on Tuesday and Thursday mornings, the six-week check, childhood immunisations on the Welsh schedule, same-day appointments for any unwell child, and support for new parents including postnatal checks and mental health.
Baby clinic Tuesday and Thursday 9:30 to 11:30, drop in.
05
If you live with diabetes, asthma, COPD, heart disease, high blood pressure, kidney disease or a mental health condition, you have a named nurse or GP, an annual review in your birthday month, and a care plan you helped write. Social prescribing and a physiotherapist in the building.
Annual review booked by the practice in your birthday month; blood tests first, then thirty minutes with the nurse.
06
Two of our GPs are accredited for minor surgery: removal of cysts, lipomas and skin lesions, joint and soft-tissue steroid injections, and cryotherapy for warts and skin tags, done here on Friday mornings rather than at the hospital. The travel clinic runs with the nurses.
Free on the NHS after a GP has assessed it.
A typical course
Forty-five minutes. History, assessment, diagnosis, treatment, two or three exercises, and the plan written down with a goal and a review date.
Weekly. Hands-on treatment to settle things and the start of loading. The review at session four checks your scores against the start.
Fortnightly, mostly in the gym. Strength, control and the specific thing you want back: the run, the lift, the stairs, the garden.
When the goal is met. A home programme, a letter to your GP or surgeon if you want one, and a class to carry on with if you want that.
Sixty same-day slots every weekday, a clinician ringing you back the same morning. For anything that can wait, request a routine appointment online and reception replies within a working day. When we are closed, ring 111.
