The NHS GP practice on Cardiff Road, Llandaff. Ring from 8am and a clinician rings you back the same morning. Book routine appointments online up to four weeks ahead. Repeat prescriptions ready in two working days.
The practice
01
How to get an appointment: same-day help from 8am for things that cannot wait, routine appointments up to four weeks ahead, phone and video consultations, and home visits for people who cannot come in. Who you will see, how long it takes, and what to do out of hours.
Same-day slots released 8am by phone or online.
02
Most of what happens at the surgery happens in the nurses' rooms: blood tests, blood pressure checks, dressings and stitches out, cervical screening, travel and childhood vaccinations, ear care, contraception and the annual reviews for long-term conditions. Bookable directly, no GP needed.
Book directly with reception or online; no GP appointment needed first.
03
Order a repeat prescription online through the NHS Wales App, by the prescription line between 10am and 4pm, or by putting the slip in the box at reception. It is ready for your chosen pharmacy within two working days. Medication reviews with the practice pharmacist.
Two working days from ordering to the pharmacy.
04
The baby clinic with the health visitors on Tuesday and Thursday mornings, the six-week check, childhood immunisations on the Welsh schedule, same-day appointments for any unwell child, and support for new parents including postnatal checks and mental health.
Baby clinic Tuesday and Thursday 9:30 to 11:30, drop in.
05
If you live with diabetes, asthma, COPD, heart disease, high blood pressure, kidney disease or a mental health condition, you have a named nurse or GP, an annual review in your birthday month, and a care plan you helped write. Social prescribing and a physiotherapist in the building.
Annual review booked by the practice in your birthday month; blood tests first, then thirty minutes with the nurse.
06
Two of our GPs are accredited for minor surgery: removal of cysts, lipomas and skin lesions, joint and soft-tissue steroid injections, and cryotherapy for warts and skin tags, done here on Friday mornings rather than at the hospital. The travel clinic runs with the nurses.
Free on the NHS after a GP has assessed it.
Getting an appointment
For anything that cannot wait, ring 029 2018 0244 from 8am or use the online form from 7am. Say what the problem is; reception is trained to ask so you get the right person.
A GP or advanced nurse practitioner rings you the same morning, usually within two hours. Most problems are sorted on the phone with a prescription sent to your pharmacy.
If you need to be examined you are given a time that day. Children under five with a fever, rash or breathing difficulty are seen that morning.
For everything that can wait, book online any time or ring from 10am: ten minutes with the doctor you know, up to four weeks ahead, or a twenty-minute double.
What you can expect
If you ask for same-day help before 10am, a clinician rings you back that morning. Most people hear within two hours; the phone wait at 8am averaged four minutes last quarter.
Six GPs, two advanced nurse practitioners, four nurses, a pharmacist, a physiotherapist and a mental health practitioner. Reception asks what the problem is so you see whoever can sort it fastest.
Letters, leaflets and this website in both languages on request. Interpreters by phone for forty languages, BSL by video, and large print or Easy Read on request.
Our phone waits, appointment waits and survey results are published every quarter on the practice page, with what we changed because of them.
Repeat prescriptions
Three ways to order: the NHS Wales App or online form at any hour, the prescription line between 10am and 4pm, or the paper slip in the box at reception. Every request is checked by a clinician before it is signed and sent electronically to the pharmacy you have chosen. The practice pharmacist reviews your list once a year and rings if anything should change.
Clinics and services
What patients say
Rang at 8:02 about my daughter's temperature, spoke to a doctor by nine, seen at eleven, prescription at the pharmacy next door by twelve. That is what a GP surgery should be like.
Type 2 diabetes for eight years. Same nurse every review, bloods done the week before so we actually talk about the results, and the pharmacist changed my tablets without me needing to see a doctor.
My husband is housebound. Dr Morgan has visited four times this year and rings before she comes. The prescriptions go straight to the chemist. I cannot fault them.
Find us
Number 112, two minutes from the Cathedral green. Level ramped entrance, twelve patient parking spaces, the 25, 33 and 63 outside, a lift inside and a hearing loop at reception. Llandaff Pharmacy is next door and most of our prescriptions go there.
If you live in our area (Llandaff, Llandaff North, Danescourt, Fairwater, Pontcanna and part of Whitchurch), bring ID and proof of address to reception or fill in the registration form on this site. You are registered within two working days and can book straight away. We do not turn anyone away for lack of ID; tell reception and we will find a way.
Ring 029 2018 0244 from 8am or use the online form from 7am. Say what the problem is, and a GP or advanced nurse practitioner rings you back that morning; if you need to be seen, you are seen that day. Sixty slots are released every weekday.
Online through the NHS Wales App, on the prescription line 029 2018 0245 between 10am and 4pm, or by putting the slip in the box at reception. Ready at your pharmacy in two working days. We cannot take prescription requests on the main reception line.
Yes to both. Three of our six GPs are women and two of them speak Welsh, as do two of the nurses and most of the reception team. Ask when you book. Cervical screening is always with a female nurse.
Ring 111 for NHS 111 Wales, open all day every day, who can arrange an out-of-hours GP. Ring 999 for an emergency. The pharmacy next door is open until 7pm on weekdays for minor ailments.
Sixty same-day slots every weekday, a clinician ringing you back the same morning. For anything that can wait, request a routine appointment online and reception replies within a working day. When we are closed, ring 111.
