Reviews

What people say.

Six reviews, one for each kind of job, including the four-star one. Collected by an independent platform a month after the fit; we do not choose which appear, and we answer every one.

Anthracite aluminium bi-fold doors folded back from a kitchen-diner to a garden
4.8524 reviews

Collected by a third-party review platform. Surnames left off at the reviewers' request.

Whole house

The quote builder said £4,350 to £5,800 for eight white casements and a front door. Kerry's quote after the survey was £5,140, and that is what we paid. Three fitters, one day, and not a speck of dust in the living room.

Claire and RobFairwater, Cwmbran
Windows and door

Anthracite windows and a composite door in heritage green. They made the windows across the yard from the showroom and I went to see mine on the jig. The FENSA certificate came in the post three weeks later.

DafyddPontnewydd
Sash windows

Sash windows on a Victorian terrace that were rotting. From the street you cannot tell they are not timber, and the front room is no longer the coldest in the house.

SarahGriffithstown, Pontypool
Conservatory roof

Solid roof on our 1998 conservatory. It used to be a greenhouse in summer and a fridge in winter; now it is where we eat. Four days, and they sorted the building regulations.

IanCroesyceiliog
Bi-folds

Bi-folds fitted beautifully. Four stars because the threshold was quoted as level but the patio was 30 mm too high and the builder had to drop it, a week's delay. Kerry said it should have been spotted at the survey and paid for the builder's extra day.

MandyNewport
Repairs

Three misted units on windows someone else fitted in 2004. Measured on the Tuesday, swapped the following Monday, £95 each. They could easily have tried to sell me new windows.

GwynLlanyravon

About the four stars

The patio was 30 mm too high. Every threshold is levelled on the survey now.

Mandy's bi-folds were quoted with a level threshold, but nobody measured the patio against the floor, and it sat 30 mm too high to drain. Her builder had to drop it, and the fitting slipped a week. Kerry said so in her reply and paid for the builder's extra day. Since then the survey for any door to a garden includes a laser level from the floor to the patio, and the quote says what the threshold needs.

Slim anthracite aluminium windows in a modern rear extension at dusk

Had windows from us? Tell the next person.

Reviews are collected by an independent platform a month after the fit, and we never pick which appear. Good or not, they stay up, and we answer every one.