Reviews

What families say, four stars included.

Six of a hundred and thirty-one, one for each kind of care. We print the four-star ones because they are how we get better.

A carer and an older woman looking through a box of old photographs together

Six of a hundred and thirty-one.

4.8131 reviews
Personal care

Three carers, the same three, for two years now. Mam calls them her girls even though one of them is Tomos. They have never once rushed her.

Gwen T.Llanfoist
Overnight care

Two sleeping nights a week means I sleep two nights a week. That sounds small. It has kept me going through my wife's illness.

Peter H.Abergavenny
Live-in care

We were told Dad would have to go into a home. Live-in care cost about the same and he spent his last year in his own chair looking at his own garden.

Ceri and Rhodri M.Govilon
Discharge

They started the day after the hospital rang, which was remarkable. The lunchtime visit was sometimes twenty minutes late; the office always rang to say so.

Sandra J.Gilwern
Companionship

My uncle had not been out of the house in a year. Now he goes to the market every Tuesday with Dewi, and they argue about the Scarlets all the way there.

Alun W.Pandy
Dementia care

Tomos wrote Nain's life story with us. When she is upset, the carers talk to her about the farm and the chapel choir, and she settles. That is skill, not luck.

Lowri P.Abergavenny

Families are invited to review us through an independent care review website after three months. We never edit reviews and we reply to every one.

Talk to Bethan or Tomos about care.

Ring, send the enquiry form or drop into Frogmore Street. We will talk through what is needed, explain the costs and the council's part honestly, and arrange a free first visit at home, usually within a week.