The team

Six of us, all ticketed.

Owen, Ffion and four crew, all employed, none hired by the day, with the NPTC chainsaw, climbing and aerial rescue tickets for every saw in every hand and two Lantra-qualified inspectors between us. The person who quotes is on the job, and the kit is inspected every six months by someone we pay to find fault with it.

The people

Owen Pritchard, a Welsh man in his early fifties with a short grey beard, in a hi-vis orange work jacket over a green polo shirt, arms folded beside a green tipper truck in the yard

Owen Pritchard

Owner. The quotes, the storm line and the big dismantles

Started climbing for a Forest of Dean firm at nineteen, ran their domestic crew for twelve years and set up on Dixton Road in 2008 with a pickup and a borrowed chipper. Owen does the site visits and every quote, leads the big sectional dismantles himself, and carries the storm phone four nights out of seven because he says he sleeps badly anyway. He put the estimator on the website because he was tired of people being scared to ring.

Ffion Lewis, a woman in her late thirties with dark hair in a plait, in a climbing harness over a green work shirt holding an orange helmet, woodland behind her

Ffion Lewis

Senior climber and inspector. The reductions, the surveys and the TPO paperwork

Came to us in 2014 from the National Trust estate at Tredegar with the climbing tickets and a forestry degree, and added the Lantra professional tree inspection qualification in 2019. Ffion does most of the crown reductions, which she does slowly and beautifully, writes the surveys and the lender reports, and runs the TPO and conservation area paperwork for every job. The planners at both councils know her by name.

  • 2,600+trees worked on since 2008
  • 24hour storm line, answered by one of us
  • 12postcode areas, from Ross to Chepstow
  • 4.9average rating

The crew

Four on the ground and in the trees, and what they hold.

Employed, not hired by the day

Every one of the crew is on the payroll with a pension and sick pay, which is why the average time with us is seven years. A climber hired for the day does not know our rigging, our rescue plan or your garden.

Ticketed and rescued

NPTC CS30, 31, 38 and 39 for everyone who holds a saw: ground cutting, felling, climbing and aerial rescue. We practise the rescue in the yard every quarter, with a stopwatch, because a climber hanging unconscious has about ten minutes.

Kit that is inspected

Ropes, harnesses, karabiners and the rigging kit are LOLER-inspected every six months by an independent inspector and retired on his word, not ours. Saws are serviced in the yard on Fridays. The chipper has a log book.

The same faces

Owen or Ffion does the visit and leads the job. If the crew has to change, we tell you who is coming and why. Rhys, Jac, Mared and Tomos have between them taken down most of the dead ash between Monmouth and Ross.

Neatly stacked seasoned hardwood logs in a timber log store with builders' bags of split logs beside it ready for delivery

The yard

Two trucks, two chippers, a grinder, a log store and a cabin with the kettle.

A 7.5-tonne tipper and a pickup, a towed chipper for each, the tracked stump grinder, a winch, and the log store where everything we fell that is worth burning seasons for eighteen months before it goes into a builder\'s bag. Saturday mornings the gate is open for logs; the rest of the week ring first, because we are usually up a tree.

Directions, logs and hours

A band from the estimator. A fixed quote after we have looked.

The estimator turns the job, the size of the tree and the access into a price band before you ring. The quote form takes two minutes; Owen or Ffion replies within two working days with a visit that week, and the quote after it is the figure on the invoice. A tree down right now: the storm line, any hour.