Which treatment

Tell it what hurts, it tells you what to book.

Nine things people walk in with. Pick the closest and the page gives the treatment, how long, what it costs, the likely cause and what we would do in the room. It is a starting point, not a diagnosis: the first ten minutes of every slot are for checking it.

A therapist performing an assisted hamstring stretch on a client lying face up on a treatment couch, her leg raised and supported, in a bright clinic room

The picker

Not sure, it just hurts

Forty-five minutes, with the first ten talking

£50 45 minutes

The likely cause
Could be any of the above; the first ten minutes of the slot are for finding out.
What we would do
Book a forty-five and tell us at the start. If it turns out to need a physio we say so in the first ten minutes and do not charge for them.

When it is not ours

One in six injury clients goes to a physio first, with a letter.

Pain that does not behave like a muscle, a joint that gives way, swelling, numbness or pins and needles, pain at night, anything after a fall or an impact: these need someone who can diagnose, and we are not that. We write what we found, send you to one of three physios in Roath and Cathays whose work we know, and do not charge for the ten minutes. When they say the loading can start, we pick it up.

A sports therapist guiding a client through a knee rehabilitation exercise with a resistance band on a treatment couch

Questions about the picker

Is the picker a diagnosis?

No. It is the treatment that usually fits what people describe, so you know what to book and what it costs. The first ten minutes of the slot check it, and if it is something else we change the plan or send you to a physio.

What if two things hurt?

Book an hour rather than forty-five minutes and tell us both at the start. Two areas done properly in an hour beats four done lightly.

Can I book a different length from the one it suggests?

Yes; it is a suggestion. The one exception is deep tissue, which we do not do in thirty minutes because the tissue takes ten to accept the depth.

The next free slot is on this website. Take it.

Forty-five minutes is £50 and the usual first booking: ten minutes of talking, thirty-five hands on, a stretch and a drill written down. Pick an hour on the book page up to two hours ahead, or ring the clinic and we find you one.