Ask the counter

Have we got it? Ask first.

Tell us what you are after and we will look on the shelf, hold it behind the counter, or tell you honestly that you need something else.

An old wooden shop counter with loose nails on a scale, a jar of screws, paper bags and a pencil

What are you after?

So we know whether log delivery reaches you.

What it fits, what it is made of, any numbers on it. We will reply by email, and you can send a photograph back.

We answer the same day we are open. Your details are used only to answer you. See our privacy policy.

Bring the broken bit in.

Hand it over the counter and we will find you the part, or tell you what you actually need. Monday to Saturday, and until 1pm on a Wednesday.