The office
Newport Road, Roath.
A shopfront office between the tyre place and the launderette, with the vans in the lane behind. Most of the time we are out on a job, so ring first or come on a Saturday morning; every visit starts at your door anyway.
Getting here, and where we go
The office
210 Newport Road, Roath, Cardiff CF24 1DL: a shopfront office between the tyre place and the launderette, opposite the end of Ninian Road. The vans park behind in the lane. Most of the time we are out; ring first, or come on a Saturday morning.
Getting here
Buses 30, 44, 45 and 49 stop outside on Newport Road; Cardiff Queen Street station is a fifteen-minute walk. Parking in the side streets is permit-only before 6pm; there are two short-stay bays in front of the launderette.
East Cardiff
Roath, Splott, Adamsdown, Tremorfa, Pengam, Penylan, Cyncoed, Llanedeyrn, Pentwyn, Llanrumney, Rumney and St Mellons: CF23, CF24 and CF3. Within ninety minutes at night, usually the same day by day.
Further out
The rest of Cardiff, Penarth and the edge of Newport by day at the same prices; at night in CF10, CF11, CF14 and Penarth we come for rats, wasps and bed bugs in hotels, and quote the travel honestly.
Access
The office has a step at the door and a ramp we put down if you ring the bell; every visit starts at your door anyway, and reports come by email or post.
Hours
The 24-hour line every day of the year; office Monday to Friday 8 to 6 and Saturday mornings; booked visits Monday to Saturday from 8 in a two-hour slot with a text on the way.
Shutter down? We are on a job. Ring 029 2018 0670; it is answered at any hour.
Seen something? Ring. Anything else, book a slot.
The 24-hour line is answered by a technician, and the call-out is a fixed price before anyone leaves. For anything that can wait for the morning, the booking form takes two minutes and we reply within the hour in working hours with a two-hour slot. Not sure what it is? The identifier will tell you, and what it costs.