24-hour emergency plumber and heating engineer 07700 900777 Two hours to CF82, CF83 and CF37 · a real engineer answers

Gas Safe registered · Ystrad Mynach · since 2011

Warm house,
hot water,
fixed
prices.

Boilers, heating and plumbing across Caerphilly, the valleys and Pontypridd. A service is £79, a landlord certificate £65, a new boiler from £1,950 fitted, and the emergency line is answered by an engineer at three in the morning.

  • Gas Safe registered
  • Fixed prices, quoted first
  • 24-hour emergencies
  • 4.9 from 523 reviews
A heating engineer in a teal polo servicing a wall-mounted combi boiler in a bright kitchen
£79combi boiler service, fixed

What we do

Six things, done properly.

All services

Combi, system and regular

New boiler installation

A new A-rated boiler fitted in a day, with a manufacturer warranty of up to ten years, old boiler taken away and the paperwork done.

From £1,950 fitted for a like-for-like combi swap.

Annual service £79, repairs quoted after the first hour

Boiler repair and servicing

An annual service that keeps the warranty valid and finds problems while they are small, and repairs on all makes with next-day parts.

Combi service £79, system or regular £89, oil £119.

Radiators, full systems, underfloor, smart controls

Central heating

New radiators and full systems, underfloor heating in extensions and kitchens, power flushes that actually work, and smart controls set up on your phone.

Radiators from £240 fitted.

Leaks, taps, toilets, showers, bathrooms

Plumbing

Everyday plumbing done the same day where we can: leaks, taps, toilets, showers, outside taps, stopcocks and bathroom installations.

Call-out £95 including the first hour.

Landlords, agents and home buyers

Gas safety certificates

Landlord gas safety certificates from £65, with a reminder before the next one is due and the certificate emailed the same day.

Landlord gas safety record £65 for one appliance, £15 each extra.

Unvented cylinders, immersions, showers

Hot water and cylinders

Unvented cylinders for houses with more than one bathroom, immersion heaters, thermostats and the pressure problems that go with them.

Unvented cylinder installations from £1,650.

Prices

The price matrix. No "from", no surprises.

Pick your boiler type and the column lights up. Everything on this table is a fixed price including VAT; repairs beyond the first hour are quoted on the spot before we carry on.

New boiler prices too
Highlight your boiler type
All prices include VAT. Fixed, not "from".
WhatCombi boilerSystem or regular boilerOil boilerIncluded
Annual service£79£89£119Flue gas analysis, safety checks, printed report
Landlord gas safety certificate£65£65n/aOne appliance; £15 each extra
Service + landlord certificate£129£139n/aOne visit, one appointment with the tenant
Repair call-out, office hours£95£95£95Includes the first hour; parts quoted before fitting
Emergency call-out, out of hours£145£145£145Evenings, weekends and bank holidays, first hour included
Boiler plan, per month£12£12£16Annual service, no call-out fees, 20% off repair labour

How we work

Four things you can hold us to.

Gas Safe registered

Every engineer carries a Gas Safe ID card, and the registration number is on every certificate and invoice. Ask to see the card; we would rather you did.

Fixed prices, quoted first

Services, certificates and call-outs are fixed prices. Repairs are quoted after the first hour's diagnosis and agreed before any part is fitted.

24-hour emergencies

A real engineer answers the emergency line, day or night. Two hours to a burst pipe or a gas smell in CF82, CF83 and CF37, usually quicker.

Up to 10 years' warranty

New boilers come with manufacturer warranties of seven to ten years because we are approved installers, and we register them for you.

A plumber under a kitchen sink fixing a leaking waste pipe with a torch

Emergencies

Burst pipe at midnight? A real engineer answers.

The emergency number goes to the on-call engineer, not an answering service. Two hours to CF82, CF83 and CF37 any time of day or night, usually under an hour, and a fixed call-out price told to you on the phone before we set off. While you wait we talk you through the stopcock.

  • £95 including the first hour in office hours, £145 out of hours
  • Parts carried for the common makes; the rest next day
  • Boiler plan members pay no call-out fee, ever
A newly installed white combi boiler with neat copper pipework

New boilers

Fitted in a day, warranted for ten years.

A free half-hour survey, a fixed quote that includes the filter, the flush, the controls and taking the old one away, and an A-rated boiler sized for the house rather than the brochure. Most swaps are done by teatime with the warranty registered before we leave the street.

In numbers

  • 14years in the valleys
  • 1,900+boilers installed
  • 2 hrsemergency response, CF82, CF83 and CF37
  • 4.9average rating

Reviews

What people say once the heating is back on.

4.9
523 reviews
Emergency and new boiler

Boiler died on a Sunday in January with a two-week-old baby in the house. Rhodri was here in an hour and a half, got it going with a part from the van, and the new boiler went in on the Wednesday at the price quoted on the Sunday.

Siân and Dai M., Ystrad Mynach
Repair

Two engineers before Cerys said we needed a new boiler. She power-flushed the system, fitted a filter and a new pump and it has been perfect for two winters. Saved us two grand.

Mark P., Blackwood
Plumbing

Dripping tap and a running toilet, fixed in forty minutes, £95 all in, exactly what they said on the phone. They also showed me where the stopcock was, which nobody had in eight years of living here.

Beth W., Hengoed

Read all reviews

Book an engineer.

Services and certificates at a fixed price, repairs quoted after the first hour. Pick a day online or ring the office; emergencies go straight to the on-call engineer, day or night.

Emergency 07700 900777