Independent hearing care on Broad Street, Blaenavon

Is everyone mumbling,or is it your ears?

Come and find out. An hour in the booth, free, with the results on the screen in plain words. If it is wax, we take it out. If you need nothing, we say so.

An audiologist checking a small hearing aid on a smiling man in his seventies in a cream consulting room

Six questions, two minutes

Answer them and we will tell you whether to come and see us, or whether it can wait.

Start the check

Blocked ears?

Wax removal £45 one ear, £65 both.

Next clinic: Tuesday 10 November, from 9:30am

Book that slot

What we do

Six things, all to do with your ears.

All six

Hearing tests

A full hour with an audiologist: a look in the ear, a proper test in a quiet booth, and your results explained on the screen in plain words.

Free, with no obligation.

Hearing aids

Aids from several makers, fitted to your own test results and checked in your own ear, with four years of aftercare in the price.

From £1,190 a pair, aftercare included.

Ear-wax removal

Microsuction under magnification, with a video look before and after. Tuesday and Thursday all day, Saturday mornings. Many GP surgeries no longer offer it.

From £45 one ear, £65 both.

Tinnitus advice

An hour on what the noise is, what makes it worse, and what people find helps. There is no cure and we will not pretend otherwise.

£40 for an hour.

Home visits

The same test and the same care in your own armchair, or at the care home, within eight miles of Broad Street. Wednesdays, by arrangement.

From £30 for the visit.

Hearing aid repairs

A clean, a new tube or dome while you wait, and repairs on most makes whether you bought them here or not. NHS aids go back to the NHS, and we tell you how.

Free clean; repairs from £65.

How we work

Four things you can hold us to.

We say when you do not need aids

A good number of people who come in need wax out, or nothing at all. We tell you so, and you leave with your money.

You see the graph

We turn the screen round and go through your audiogram line by line, then print it for you to take to your GP or anyone else.

A written price

If aids would help, you get the model, the price and the aftercare on one sheet to take home and think about. We do not ring you to chase it.

We come to you

If the stairs at home are easier than the hill to Broad Street, a home visit covers the same test with the same care, in your armchair.

  • 2013the year Carys opened on Broad Street
  • 60 minthe length of every first hearing test
  • 4 yearsaftercare included with aids bought here
  • 3 daysa week of wax clinics: Tuesday, Thursday, Saturday
An older couple laughing at a kitchen table with tea, the man wearing a small discreet hearing aid

Bring someone

The person who booked it for you is welcome too.

Most people come in because somebody else has had enough of the television. That is fine. A second person in the room remembers what was said and asks the questions you did not want to, and it means you only have to explain the results once.

We keep the chairs in the consulting room for exactly that reason, and we will talk to you rather than over you.

Book a free test

Reviews

What Blaenavon says.

All six
Wax removal

I had gone a month thinking I was going deaf. Twenty-five minutes with Carys and I could hear the buses again. She showed me the picture, which I will not describe.

Glyn P.Forge Side
Hearing test

My daughter made me go. I expected to be sold something. Carys told me I had a mild loss, no aids yet, and to come back in two years. I have told everyone at the club.

Maureen D.Blaenavon
Hearing aids

Owen had three kinds out on the table and made me change the dome on each with my bad fingers. The one I can manage is the one I bought. Wearing them all day now.

Terry W.Garndiffaith

Questions people ask

Do I need a referral?

No. Ring or use the form. If anything needs a doctor, we write to your GP.

What does a hearing test cost?

It is free, and there is no obligation to buy anything. Wax removal, home visits and tinnitus appointments have prices on the prices page.

Are you NHS?

No, we are independent. NHS hearing aids are free through your GP, and if that suits you better we will say so and print your results to take with you.

My hearing went suddenly. Should I book?

No. Sudden hearing loss, especially in one ear, needs seeing the same day: ring your GP or 111 straight away. Do not wait for an appointment with us.

Can I just walk in?

For a clean, new domes or batteries, yes, any time we are open. For a test or wax removal, ring first so someone is free.

Will you try to sell me something?

We sell hearing aids, so obviously we would like to. But nobody here earns commission, and you take the price home on a sheet to think about.

Book a free hearing test.

An hour, no charge, no obligation. You see the results and you take them home. If it is wax, the next clinic is usually within the week.