What Cowbridge says.

I had not been to a dentist for eleven years and was ashamed of it. James did not say a word about it. First visit was a chat, second a look, third a filling I barely noticed. I am now on the plan and go every six months like a normal person.

Both children seen free on our plan since they were one. Our eldest is nine, has never had a filling, and asks when the next appointment is because of the sticker. Fissure seals at six, fluoride twice a year, and brushing advice that actually worked.

Broke a molar on a Sunday night, rang at half eight Monday, seen at eleven, crown scanned, milled and fitted by lunchtime. £695 as it says on the website, not a penny more. The ten-year guarantee is in writing.

Clear aligners for the crowding I had hated since I was fifteen. Anna showed me the planned result on the scan before I paid a penny, fourteen months of trays, retainers included. Nobody at work noticed I was wearing them.

Excellent dentistry and the only practice that has ever shown me my own X-rays. Four stars because the Saturday clinic is alternate weeks and I did not read that, turned up, and it was shut. My fault, says the website, but still.

Two implants to hold my lower denture at 78. Anna explained all four options including doing nothing and did not push the dearest. I can eat an apple again. Worth every pound and I say so to everyone at church.