Regular cleaning

A regular clean is the one most of our homes have: the same person on the same morning every week or fortnight, who knows which cupboard the bin bags are in, which tap drips and which child's room is a no-go zone, working through the same checklist until it is done.

At the first clean your cleaner walks the house with you and you agree what is in: every visit the kitchen, bathrooms, floors, surfaces, bins and beds; on rotation the inside of the microwave, the skirting boards, the cupboard fronts, the windowsills, the tops of doors. The checklist is written up from that walk and a copy lives in the caddy. Each visit it is ticked and left on the worktop, with a note if anything was skipped and why.

We bring everything: plant-based concentrates in refillable bottles, colour-coded cloths so the bathroom one never touches the kitchen, our own vacuum and mop. If you have a product you want used, say so and we will use it. Holidays are covered by a cleaner you have been introduced to and you are told the week before; if you would rather skip the visit than have someone new, that is fine, with a week's notice.

What is included

• The same cleaner, the same slot, every week or fortnight
• A room-by-room checklist, ticked each visit
• Kitchen, bathrooms, floors, surfaces, bins and beds every time
• Rotating jobs so the whole house gets done over a month
• Our products, cloths and vacuum
• A text if the cleaner is running late

What it costs

£19 an hour, three-hour minimum. Most three-bedroom houses are three hours weekly or four hours fortnightly. Ironing £17 an hour on top. Prices include VAT. The prices page has every rate and extra, and a quote builder that works out your home.