End of tenancy

Letting agents work from an inventory and a checklist, so we do too: ours is built from the ones the Cardiff agents actually use. The flat is empty, we have a key, and we go through every room until it matches. If the inventory clerk finds something, we go back within forty-eight hours for nothing.

The price is fixed by the number of bedrooms because an empty property is predictable. It includes everything a deep clean does, the oven inside and out with the racks, inside every cupboard, drawer and wardrobe, the windows inside, the extractor, the washing machine drawer and seal, the bathroom sealant scrubbed, the skirting boards and the light switches, and the bins washed. Carpets are machine-cleaned at £35 a room if the tenancy agreement asks for it, which most do.

Book it for the day after you move out and before the check-out inspection, give us the agent's name, and we email you a dated report with photographs of every room when we leave. If the check-out raises anything we missed, we return within forty-eight hours and put it right at no charge. We have had two call-backs in the last year, both for a limescale mark behind a tap, both fixed the next morning.

What is included

• A fixed price by bedrooms, nothing added for a bigger kitchen
• The oven inside and out, racks included
• Inside every cupboard, drawer and wardrobe
• Windows inside, extractor, washing machine seal, sealant
• A dated photo report emailed when we leave
• A free return within 48 hours if the check-out raises anything

What it costs

One bedroom £180, two £240, three £300, four £380, oven included. Carpets £35 a room on top. Five bedrooms and over quoted. Prices include VAT. The prices page has every rate and extra, and a quote builder that works out your home.