Fees
One price a session, or what you can manage.
No packages, no deposits, nothing paid before the free call. Pay after each session. If £65 is more than you can manage, the sliding scale below works out a fee from your household income, and we take your word for it.
The fees
What a session costs.
The first call
20 minutesFree
By phone, with the counsellor you would see. Ask anything; nothing is booked unless you want it.
Individual session
50 minutes£65
In the room on Plymouth Road, by video or by phone. Weekly or fortnightly, the same time each week where we can.
Couples session
75 minutes£85
With Dafydd, usually fortnightly, evenings and alternate Saturday mornings. Online if you live apart.
Sliding scale, one person
50 minutesfrom £30
From £30 to £58 by household income. Eight places a week. No proof asked for.
Sliding scale, couples
75 minutesfrom £45
From £45 to £75 by household income, within the same eight places.
Workplace referral
50 minutes£75
Invoiced to the employer monthly, or a block of six for £420. No retainer.
The sliding scale
Your fee from your household income.
Household income means the total before tax of everyone in your home who shares the bills, in a year. Benefits count; student loans do not. If your income has just changed, use what it is now. We keep 8 places a week on the scale; if they are full we will tell you in the free call and when one is likely to come up.
| Household income a year | One person | Couples |
|---|---|---|
| Up to £18,000 | £30 | £45 |
| £18,001 to £28,000 | £40 | £55 |
| £28,001 to £40,000 | £50 | £65 |
| £40,001 to £55,000 | £58 | £75 |
| Over £55,000 | £65 | £85 |
Cancelling and paying
The small print, in large print.
- Cancelling with 48 hours' noticeFree
- Cancelling with less noticeFull fee, once a year waived
- Illness, bereavement, emergenciesNever charged
- A letter for your GP or employer, at your requestFree
- PayingCard, bank transfer or cash, after each session
- Health insuranceWe are not on insurers' lists; we give receipts
Questions about fees
Why do you not ask for proof of income?
Because asking people to prove they are hard up is humiliating and most people are honest. If you can afford a higher band later, we trust you to say.
Can my employer or insurer pay?
Employers can, through a workplace referral. We are not on health insurers' lists, but we give receipts, and some policies reimburse counselling with a GP referral; check yours.
Is there VAT?
No. Counselling by registered practitioners is exempt from VAT, so the fee is the fee.
Start with a free 20-minute call.
Talk to the counsellor you would see before anything is booked or paid for. Ask anything, including whether we are the right people. The diary shows the next free call; pick it, or ring and leave a message and we reply within a working day.