Reviews

What people say.

Six reviews, one for each part of the kitchen, including the four-star one. Collected by an independent platform after an order; we do not choose which appear.

Hands of several young people sharing chicken tenders, wings and fries from open boxes on a table
4.8587 reviews

Collected by a third-party review platform. Surnames left off at the reviewers' request.

Family boxes

Half mild for the kids and half xtra for my husband in one box, and the crunch survived the trip to Felinfoel. The gravy is real gravy. It has replaced the big chains in our house completely.

CerysFelinfoel, the family box
Wings

Ten honey-chilli wings and a dip for six quid with my college card. Every Tuesday since September. The skin on the wings is like glass.

IeuanColeg Sir Gâr, Wing Tuesday
Burgers

Whole thigh, not a reformed patty, crisp to the edges, slaw that tastes made that morning. At hot it has a proper warmth without hurting.

DawnLlanelli, the fillet burger
Fried chicken

The xtra is genuinely hot, which I asked for, and the girl on the counter did warn me. Four stars because twelve minutes is twelve minutes when you are hungry, but I get why: it is fried when you order.

MarcDafen, xtra
Delivery

Ordered at seven on a Friday, the site said forty-five minutes, it came in forty, still crunchy in the vented bag. Free delivery because we went over £25, which with a family of five is not hard.

SianPwll, delivery
Sides

The mac and cheese and the spicy rice are reasons on their own. Nobody else in town makes their sides.

OwainLlwynhendy, sides

About the four stars

Twelve minutes is twelve minutes, and Marc is right.

Every piece is fried when the ticket prints, and a thigh needs twelve minutes in the oil to be cooked through and crisp. We could hold fried chicken under a lamp and hand it over in ninety seconds; it would be worse, and we would rather you waited. What we have done: the website and the counter say twelve minutes before you pay, and if you ring ahead it is in the box as you walk in.

Gloved hands dredging chicken in seasoned flour

Eaten with us? Tell the next person.

Reviews are collected by an independent platform after an order and we never pick which appear. Good or not, they stay up, and we answer every one.