What clients say.

Two pregnancies left me with patches across my cheeks. Seren said honestly that melasma is stubborn, did a patch test, and six mandelic peels later the patches are faint rather than gone, exactly as she predicted. The before and after scans side by side were the proof I needed. I wear SPF 50 in January now.

Ten years of acne scars on my cheeks and I had been sold creams that did nothing. The consultation took thirty minutes and I left with a plan for six microneedling sessions and the exact price. Three months after the last one the dents are shallower and my skin looks smoother in daylight. Not perfect; better than I expected.

I asked about laser for my legs and Leah told me at the test patch that my fair hair would not respond and I should not pay for a course. She was right and I have been back for facials ever since because of it.

I wanted a peel for my red cheeks and they talked me out of it. Six weeks of LED and a much simpler routine calmed my skin more than anything I have bought, and Seren suggested I see my GP about rosacea, which I did. They could easily have sold me peels.

My monthly facial is the best hour of my month and the extractions are careful rather than brutal. Four stars because Saturday slots go weeks ahead and I had to switch to a Thursday evening, which turned out to be quieter anyway. Book the next one before you leave.

Booked a consultation expecting a sales pitch. Got a skin scan that showed sun damage I had no idea about, a plan for three peels with the price written down, and no pressure at all. Booked the course a week later once I had thought about it.