OrderTick the items
You
On the prescriptions page, by phone, or a slip through the door. Your regular items are listed so you tick, not type. Set any of them to re-order automatically.
Prescriptions
Order a prescription.
List your repeat items, say collect or deliver, and that is it. We request it from your GP the same day, chase it if it does not come back, dispense and check it, and text you when it is ready: two working days, sooner if it is urgent. NHS prescriptions are free in Wales.
How it works
From the tick to the bag, in six steps.
Order
OrderWe ask the surgery
Us
The request goes to your GP electronically the same day. If it has not come back in a working day we chase it and tell you what they said.
DispenseDispensed and checked twice
Us
Labelled, bagged, checked by a second person. Blister packs made up for anyone who needs them. Out-of-stock items get a phone call, not a note.
DispenseThe text
Us
Ready for collection, or on the van today: one text, two working days after you ordered, sooner if it was urgent.
CollectCollect
You
Any time we are open. Ask for the pharmacist if anything is new; the consultation room is there for the questions you would rather not ask at the counter.
CollectOr the van
Us
Monday to Friday, free, anywhere in the county borough. Dai texts before he knocks, leaves nothing on a doorstep, and brings a signature sheet for controlled drugs.
Order a prescription, or book a service.
Repeat prescriptions ordered on the prescriptions page are ready in two working days, collected or delivered free. Flu jabs, travel vaccines, blood pressure checks and medicines reviews are booked with the form or by ringing the shop.