Fees and insurance
The fees, all of them.
There is no VAT on physiotherapy, and acupuncture, taping and your exercise programme are part of the session, never charged on top. The initial assessment is £68 for forty-five minutes; follow-ups are £52, or six together for £288.
Fee list
| Appointment | Fee | What it includes |
|---|---|---|
| Initial assessment | £68 | Forty-five minutes. History, assessment, diagnosis and treatment on the day. |
| Follow-up | £52 | Thirty minutes. |
| Extended follow-up | £75 | Forty-five minutes, for more than one area or a full rehab session. The postnatal check is this. |
| Six follow-ups, paid together | £288 | £48 each. Refunded pro rata if the plan ends early. |
| Follow-up, over 65, student or NHS staff | £46 | With ID on the first visit. |
| Running gait analysis | £95 | Sixty minutes on the treadmill with video, and a written report. |
| Clinical Pilates class | £16 | Fifty minutes, six people, physiotherapist-led. Six-class pass £84. |
| Steady strength and balance group | £16 | Fifty minutes, eight people, Tuesday and Thursday mornings. |
| Home visit | £110 | Within five miles of the clinic, forty-five minutes. |
| Acupuncture, taping, exercise programme | Free | Included within a session, never charged on top. |
| GP, surgeon or insurer letter | Free | Free with your consent. Medico-legal reports quoted separately. |
| Missed appointment | £52 | Less than 24 hours' notice, charged at the follow-up fee. Waived for illness and emergencies. |
Card or cash on the day, or pay online with the booking confirmation. Cancellations with less than 24 hours' notice are charged at the follow-up fee because the slot could have gone to someone in pain; we waive it for illness and emergencies, so ring us.
Health insurance
Recognised by the main insurers.
All three physiotherapists are registered providers with the insurers below. Most policies cover a set number of physiotherapy sessions a year; some want a GP referral first and some do not, so check your policy or ring the number on your card before the first visit. Bring your policy number and any authorisation code.
With Bupa, AXA Health and Vitality we can usually invoice the insurer directly. With the others you pay us and claim back with the receipt we give you, which has everything the insurer asks for on it.
- Bupa
- AXA Health
- Aviva
- Vitality
- WPA
- Simplyhealth
- Cigna
- Healix
Why there is no package
You pay for the sessions you need, and we tell you how many that is.
A number at session one
Most people need four to eight sessions. We write the estimate down with a goal and a review date, and we stop when the goal is reached, not when a package runs out.
Six together, if you want
£288 for six follow-ups is £48 each. It is a discount, not a commitment: unused sessions are refunded if the plan ends early.
Classes to carry on with
Clinical Pilates and the Steady group are where most people carry on once their one-to-one sessions are done: £16 a class, six for £84, no obligation.
Concessions without asking
Over 65s, students and NHS staff pay £46 for follow-ups, with ID on the first visit. We apply it automatically; nobody has to ask.
Book an assessment.
Forty-five minutes with a physiotherapist: history, assessment, a diagnosis in plain words and treatment on the day. £68, no GP referral needed, most insurers recognised. Acute injuries seen within 48 hours.