What parents say.

Osian started at seven months and screamed the whole first settling session. Sioned did a home visit, learned his song, and by week two he was reaching for her at the door. The daily diary is the best thing: every feed, every sleep, written down, so the evening at home makes sense. He is in Saplings now and talks about Carys as if she were family.

Bethan sat us down with the 30-hours offer and did the application with us on her laptop. Five days in Oaks went from £300 a week to £144, and then Tax-Free Childcare took a chunk off that. Nobody else we visited explained it; two nurseries told us it did not apply to them. Maya comes home muddy on Tuesdays and Thursdays and will not stop talking about the fire.

Potty training in three weeks, because Carys and I did exactly the same thing at nursery and at home. The food is extraordinary for a nursery: Elin asks for Maureen's lentil soup at home and I have had to get the recipe. The place is not cheap, but every pound is on the website and nothing is added, which is more than the chain down the road could say.

Twins in the baby room at nine months, two days a week while I went back part time. The ratio is the thing: three babies to an adult, and you can see it when you walk in, nobody is waiting to be picked up. They sleep in the sleep room at the times they sleep at home. We had the sibling discount on one of them without asking.

Four stars because the spring unfunded weeks caught us out: we had not clocked that two of the three unfunded weeks fall in April and the bill that month was a shock. Bethan apologised, said they would print the dates on every invoice from then on, and they do now. Everything else has been five-star: Dafydd's forest school in particular, and the school-readiness term in the summer, which meant Jacob walked into reception as if he owned it.

Halal meals cooked from the same menu as everyone else, so Yusuf never has a different plate from his friends; separate boards in the kitchen, and Maureen showed me. The Welsh in the songs and the register means he came to school with more than I had. The staff turnover is low, which you notice when you have been through two other nurseries.